Get in touch with our team

If you need help, our support team is ready to assist with account questions, deposits and withdrawals, technical concerns, or general feedback. Contact us about verification, bonus queries, or troubleshooting and we will guide you through the process. We offer live chat and email support and aim to respond promptly, including evenings and weekends. Use the contact options below for quick service and clear guidance on account activity or site features.

Department	Contact
Customer support	[email protected] - Live chat & email, typical reply within 30 minutes to 24 hours
General enquiries	[email protected] - General questions, response within 48 hours
Affiliate enquiries	[email protected] - Affiliate team, expected reply within 48-72 hours
Phone	+1 604 238 7196 - Phone support during working hours
Working hours	Mon-Fri, 09:00-18:00 (ET) - Live chat has extended hours as noted above

Contact by email

Email is the preferred way to contact us for detailed requests, account-related issues, or when you need to send documents or explanations. Please include a clear subject line and up-to-date contact details to avoid delays. For account enquiries you can use [email protected] and attach any relevant files so our team can respond accurately and quickly.

Send us a message

Name

<label for="email" style="margin-bottom:6px; font-size:14px;">Email</label><input id="email" name="email" type="email" placeholder="Your email" required  style="padding:8px; font-size:14px; border:1px solid #ccc; border-radius:4px; margin-bottom:12px;" /><label for="message" style="margin-bottom:6px; font-size:14px;">Message</label><textarea id="message" name="message" rows="6" placeholder="Write your message" required  style="padding:8px; font-size:14px; border:1px solid #ccc; border-radius:4px; margin-bottom:12px; resize:vertical;"></textarea><button type="submit" style="background:#0066cc; color:#fff; border:none; padding:10px 14px; font-size:15px; border-radius:4px; cursor:pointer;">  Send message</button>

Response Time

Most inquiries are answered within one business day. Simple account and payment questions are usually handled quickly; more complex issues, such as security checks or dispute investigations, may take longer depending on the case. If we need extra time we'll keep you updated and provide an estimated timeline once we review your request.

Feedback

We want to hear from you. Share any feedback, suggestions, or ideas to help improve the site. Your comments are reviewed carefully by our team and used to refine features, fix issues and improve the user experience. Use the feedback form or email [email protected]; we read every message and appreciate suggestions from Canadian players.